CANNABIS FAQS

The quickest way get your order is to place an order online and pick up curbside! Online ordering and at store pick-up – the fastest way to get the goods!

Online orders can be made at our stores using the following links:

Las Vegas: http://vegas.thedispensarynv.com/

Henderson: https://henderson.thedispensarynv.com/

Reno: https://reno.thedispensarynv.com/

You’ll need to set up an account, but it’s quick and easy. If you have product questions, can’t find a product online, or need help with an online order, you can email us at reno@thedispensarynv.com between 8 am and 8 pm for direct assistance.

Unfortunately, we only accept cash for delivery orders. However, you can pay with a debit card if you place an order for pick-up.

Yes. All orders required customer verification prior to delivery. A Dispensary NV representative will be in touch via text message or phone call. For updates, contact us at info@thedispensarynv.com.

Orders placed before 5 pm receive same-day delivery. Orders placed after 5 pm will be delivered the following business day. A Dispensary representative will always be in contact with you ahead of your delivery to iron out details!

After a Dispensary representative has confirmed your order, your driver will call or text shortly before arrival. At this time, we are asking customers to meet drivers at their vehicles for everyone’s health and safety.

Absolutely! Just order online and choose the “Pick-Up” option at checkout. We’ll see you soon!

We’re here to help! You can email us at reno@thedispensarynv.com between 8 am and 8 pm. We're always answering emails and will be back to you soon!

The quickest way get your order is to place an order online and pick up curbside! Online ordering and at store pick-up – the fastest way to get the goods!

1. Load your cart with all your favorites at thedispensarynv.com. 

2. Once your products are loaded, you’ll choose either “Pick-up” or “Delivery.” Make sure to choose the right option!

3. After checking out, we’ll get right to work. You’ll receive a confirmation text message when we begin to process your order, so remember to be patient! 

4. When your order is ready for pick-up, we’ll shoot you a pick-up text message letting you know to head on over. Don’t forget your personal ID and phone — you’ll need to flash both your ID and the pick-up text message to our customer service rep.

5. When you get here, park and click the link in your pick-up text message. Follow the prompts and then our rep will greet you at your car to re-confirm your order, accept payment, and make the hand off.

6. That’s it! Easy, right?

Anyone over the age of 21, with valid identification! Due to directives released by Steve Sisolak, children cannot be allowed in the car for curbside pickup. 

When your order is ready for pick-up, we’ll shoot you a pick-up text message letting you know to head on over. Don’t forget your personal ID and phone — you’ll need to flash both your ID and the pick-up text message to our customer service rep in the parking lot.

After we send your pick-up text message letting you know your order is ready, park in our lot and click the link in your pick-up text message. Follow the prompts and then our rep will greet you at your car to re-confirm your order, accept payment, and make the hand off.

Debit cards, yes! Credit cards, sadly no. We’ve launched a cash-less ATM service so you can use your debit card at delivery to make the pick-up easier for you. You can still pay in cash also - we just ask that you have exact change to the nearest dollar. There is a $3.50 fee applied to Debit Transactions.

Orders placed 1 hour before closing can be picked up that same day.  You can place your order 24/7, but all orders placed after hours or less than 1 hour before close will be available for pick-up next day. Please check our store hours to make sure you order in time!

Unfortunately, state regulations won’t let us accept new pick-up orders on-site. All pick-up orders must be placed ahead of time. Customers are also required to wait for that pick-up text message before heading to the store. We appreciate your cooperation!

Absolutely! Just remember that it will be faster (and safer in times of COVID) to order online and pick-up.

Debit cards, yes! Credit cards, sadly no. We’ve launched a cash-less ATM service so you can use your debit card to make the process easier for you. You can still pay in cash also - we just ask that you have exact change to the nearest dollar. There is a $3.50 fee applied to Debit Transactions.

We have great specials in our online menu – you can order online any time! And you can be the first to know about new deals by subscribing to our newsletter!

As of July 1st, 2017, anyone 21 years of age with a valid ID can purchase marijuana for recreational use in Nevada.

Nevada law prohibits anyone under the age of 21 from purchasing marijuana recreationally. Just like buying alcohol, you will need to show valid ID prior to purchase.

Adults 21+ can possess up to one ounce of marijuana flower or ⅛ ounce of concentrate at any given time. You are limited to these amounts by law when purchasing from a dispensary. These laws apply to both locals and tourists.

Yes! Unlike the private non-regulated sellers your parents warned you about, we carry a variety of high quality lab-tested products. We provide a clean, safe and secure environment for you to browse and purchase cannabis products.

VIP Program Login/Join

Please note, offers cannot be redeemed without a purchase. Please a budtender if you have questions.

How customers will sign up for VIP card:

• Cards will be available for 5,000 loyalty points
• During the month of October, we are raffling five cards a week off at each store! Earn an entry with a $100 purchase. Drawings happen every Monday, and winners will be called by the number on file. 

Benefits for being a cardholder:

• Any 1/8^th of their choice available in the building *Must be redeemed at time of redemption*
• Cardholders will receive one 20% off day for members on all non-discounted products (Redeemable 1 time a quarter)
• An exclusive discount for cardholders will be sent MONTHLY via text message for VIP members. 
• Customers also have access to their own line once inside the medicine room. This line will be on the basis that no medical customers are next. *Medical will still take precedence in these situations. *
• A VIP Parking Spot
• VIP cards are good from 1 year of the date of the issue.